Here's a pretty good example of website redesign that's user-centered - The Thomas Ford Memorial Library website (Illinois) (http://www.fordlibrary.org/ ). To see a nice visual of what makes it so "user-centered", go to http://www.flickr.com/photos/aaronschmidt/64966024/ - as you roll over portions of the image, you'll get popups showing why it's user-centered. The designer has an entry on his process at http://walkingpaper.org/262. One of the interesting side notes here is that - talented though Aaron clearly is - he's chosen to use open-source stylesheets to add the style to his page. For libraries short on web design expertise (and even those with some web design expertise), these open-source templates may be a good idea - here are a couple of sites that Aaron links to:
good stuff, Aaron!
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