Tuesday, June 06, 2006

A Boatload of Blog Buzz "The User is Not Broken..."

"The user is not broken
"Your system is broken until proven otherwise."

A poetic, hopeful, and realistic look at where we're at in libraries - the user is the center of our universe and all systems and services should be designed around them. Right on! And written in more graceful language than I can reproduce - see the original, it's worth your time. There's a boatload of blog buzz (the technical term - a phrase coined by yours truly, I might add) amongst librarians on this post!

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