Well, I can't help but take note of this post from Walking Paper (a blog about user-centered design in the library) that actually refers to another post from another blog about policies & how they create obstacles through rigidity & increased bureaucracy...
http://walkingpaper.org/317
Innovation often happens through single individuals in this society or through small organizations - why - lack of constraints, ability to self-direct... just some thoughts about the origins of innovation... it's something that librarians really need to think about...
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